Marine Travel Executive

Position: Marine Travel Executive

Company: Thome Ship Management

Location: Thome-ROHQ, Philippines

Responsibilities:

  • Carry out travel bookings in a timely manner and distribute workload when required
  • Undertake relevant admin tasks and assist in producing invoices in a timely and accurate manner
  • Ensure client travel policy is adhered to, report client issues to the Supervisor
  • Ensure service is delivered as per the agreed SLA
  • Ensure travel department activities are carried out as per the values and business ethics of Thome Group.
  • Effectively address and resolve queries/complaints
  • Assist on boarding of new clients/vessels and monitor client satisfaction
  • Nurture relationships with internal/external clients and suppliers
  • Undertake relevant discussions with suppliers to resolve disputes and ADM’s
  • Assisting the wider group with process improvements, implementation of technology and any other changes as required
  • Coordinate with crewing and fleet managers as in when required
  • Positively advocate for travel division as in when required
  • Any other duties as delegated within the scope and level of the post

Education and Qualification

  • Graduate of any College Degree
  • Must be well-versed in using Amadeus. It will be an advantage if you are familiar with other GDS too
  • Must have experience in handling marine, offshore and oil &gas travel requirements.
  • Experience of back-office software/systems
  • Excellent verbal and written communication skills
  • Familiarity with sales driven environment
  • Experience in an international/matrix structure
  • Other languages

For applicants, please send your CV to this email: hr.ph@thome.com